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FAQs

If you require consultation or after-sales support, please feel free to contact us; we will provide you with the most optimal assistance and superior service.
Products
Shippment
Installement

What is the process for whole-house customization?

Schedule Measurement — Consultation — Final Measurement & Order Placement — Production — Delivery & Installation

I’d like to place a custom order, but I have absolutely no ideas—what should I do?

No worries—that is precisely where our value lies. We offer a "1+N" design service model.
All you need to do is schedule an appointment; we will then work to deeply understand your specific requirements, family structure, lifestyle habits, and aesthetic preferences. Subsequently, our designers will create design renderings for you, offering expert guidance on everything from layout and style to color schemes—continuing to refine the designs until you are completely satisfied.

What should I do if the hardware fails or the door panel sags after prolonged use?

Hardware Warranty — Typically a 5-year warranty is provided (subject to the specific terms of the contract), along with lifetime maintenance.
Cabinet Body Warranty — A warranty period of 3 to 5 years. During this warranty period, we provide repair services for hardware malfunctions or issues with door panel alignment that are not caused by human-induced damage.

What is the process for whole-house customization?

Schedule Measurement — Consultation — Final Measurement & Order Placement — Production — Delivery & Installation

I’d like to place a custom order, but I have absolutely no ideas—what should I do?

No worries—that is precisely where our value lies. We offer a "1+N" design service model.
All you need to do is schedule an appointment; we will then work to deeply understand your specific requirements, family structure, lifestyle habits, and aesthetic preferences. Subsequently, our designers will create design renderings for you, offering expert guidance on everything from layout and style to color schemes—continuing to refine the designs until you are completely satisfied.

What should I do if the hardware fails or the door panel sags after prolonged use?

Hardware Warranty — Typically a 5-year warranty is provided (subject to the specific terms of the contract), along with lifetime maintenance.
Cabinet Body Warranty — A warranty period of 3 to 5 years. During this warranty period, we provide repair services for hardware malfunctions or issues with door panel alignment that are not caused by human-induced damage.

What is the process for whole-house customization?

Schedule Measurement — Consultation — Final Measurement & Order Placement — Production — Delivery & Installation

I’d like to place a custom order, but I have absolutely no ideas—what should I do?

No worries—that is precisely where our value lies. We offer a "1+N" design service model.
All you need to do is schedule an appointment; we will then work to deeply understand your specific requirements, family structure, lifestyle habits, and aesthetic preferences. Subsequently, our designers will create design renderings for you, offering expert guidance on everything from layout and style to color schemes—continuing to refine the designs until you are completely satisfied.

What should I do if the hardware fails or the door panel sags after prolonged use?

Hardware Warranty — Typically a 5-year warranty is provided (subject to the specific terms of the contract), along with lifetime maintenance.
Cabinet Body Warranty — A warranty period of 3 to 5 years. During this warranty period, we provide repair services for hardware malfunctions or issues with door panel alignment that are not caused by human-induced damage.

Still Have Questions?

Contact us, and we will provide you with the ideal support and superior service.
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